Privacy Policy
Last updated: October 2026
At Neverweartwice, we respect the privacy of our customers and understand the importance of keeping personal information secure. This Privacy Policy explains what information may be collected when you visit or use our website, how that information may be used, and the choices available to you regarding your information.
This policy applies to information collected through the Neverweartwice website, including information provided when you browse products, place an order, contact our support team, or otherwise interact with our online services.
We aim to collect only information that is reasonably necessary to operate our website, process transactions, provide customer service, improve the shopping experience, and maintain the security and reliability of our services.
01. Information We May Collect
Depending on how you interact with Neverweartwice, we may collect different categories of information. The information collected depends on the features you use and the actions you take on our website.
| Information Category | Examples |
|---|---|
| Contact Information | Name, email address, shipping address, billing address, and telephone number when provided. |
| Order Information | Products purchased, order details, transaction information, delivery information, and customer service requests. |
| Account Information | Information associated with an account or customer profile if account functionality is available. |
| Communication Information | Messages, questions, feedback, and other information submitted when contacting customer support. |
| Technical Information | Browser type, device information, IP address, operating system, approximate location, and website interaction data. |
| Usage Information | Pages viewed, products viewed, referring pages, navigation activity, and other information about website usage. |
Important: Neverweartwice does not intentionally request sensitive personal information that is unnecessary for operating our website or providing the services you request.
02. Information You Provide Directly
You may provide personal information directly when using certain features of our website. For example, information may be provided when you place an order, request assistance, submit a contact form, or communicate with our support team.
Placing an Order
Information such as your name, contact details, billing information, and shipping information may be required to process and deliver your purchase.
Customer Service
When you contact us, we may retain the information necessary to identify your order, understand your request, and provide an appropriate response.
Contact Forms
Information submitted through a contact form may include your name, email address, order details, and the contents of your message.
Customer Profile
If customer account functionality is available, information associated with your profile may be collected to maintain your account and support requested services.
03. Information Collected Automatically
When you visit our website, certain technical and usage information may be collected automatically. This information generally helps us understand how the website is accessed and used and helps us maintain website functionality.
- Internet Protocol (IP) address and general network information.
- Browser type, browser version, operating system, and device type.
- Pages visited, products viewed, and interactions with website features.
- Referring website or page that directed you to our website.
- Approximate geographic information derived from technical data where available.
- Information regarding website performance, errors, and technical events.
Automatically collected information is generally used in aggregated or technical contexts to help maintain, secure, analyze, and improve the website.
04. How We Use Personal Information
We may use information collected through the website for purposes that are reasonably connected to operating our business and providing the services requested by customers.
| Purpose | How Information May Be Used |
|---|---|
| Order Processing | To process purchases, confirm orders, arrange fulfillment, and provide delivery-related information. |
| Customer Support | To respond to questions, investigate order issues, and provide assistance. |
| Website Operations | To operate, maintain, troubleshoot, and improve website functionality. |
| Security | To detect suspicious activity, prevent misuse, and protect our website and customers. |
| Communications | To send transaction-related messages, service information, and other communications associated with your interactions with us. |
| Business Administration | To maintain records, manage transactions, address disputes, and comply with applicable legal obligations. |
05. Cookies & Similar Technologies
Neverweartwice may use cookies and similar technologies to support essential website functions, remember preferences, understand website usage, and improve the overall browsing experience.
Cookies are small data files that may be stored on your device when you visit a website. Depending on the technology used, these files may help the website remember information between visits or recognize certain technical characteristics of a browser or device.
Certain cookies or similar technologies may be necessary for core website functions, navigation, checkout, or security.
Technologies may help remember settings or preferences that improve your experience when using the website.
Certain technologies may provide information about website traffic, navigation, and general usage patterns.
Most browsers provide controls that allow users to manage or restrict cookies through their browser settings.
Disabling certain cookies may affect the availability or functionality of some website features.
06. Payment Information
When you make a purchase, payment information may be required to complete the transaction. Payment processing may be handled through third-party payment providers or payment services rather than being directly stored by Neverweartwice.
Payment providers may collect and process payment information according to their own privacy policies, security practices, and applicable terms.
Payment security: Neverweartwice does not request that customers send complete payment card information, passwords, or other sensitive payment credentials through ordinary email or customer support messages.
07. How We Protect Information
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.
Security measures may include access controls, appropriate technical safeguards, secure service configurations, monitoring, and procedures intended to limit access to personal information to individuals or service providers who need it for legitimate business purposes.
No method of transmission over the internet or method of electronic storage can be guaranteed to be completely secure. For this reason, while we work to protect personal information, we cannot guarantee absolute security.
08. When We May Share Information
Neverweartwice does not sell customer personal information as a standard part of operating our online store. Information may nevertheless be shared with selected third parties when reasonably necessary to provide services, operate the website, complete transactions, or meet legal obligations.
| Service Provider | Potential Purpose |
|---|---|
| Payment Providers | Processing payments, confirming transactions, preventing payment fraud, and handling payment-related issues. |
| Shipping Carriers | Fulfilling orders and delivering purchased products to the shipping address provided by the customer. |
| Technology Providers | Hosting, website infrastructure, security, analytics, maintenance, and other technical services. |
| Customer Support Services | Helping manage customer communications and service requests where applicable. |
| Legal or Government Authorities | Disclosing information when required by applicable law, legal process, court order, or other lawful request. |
09. Third-Party Services & Links
Our website may rely on third-party services or contain links to external websites. These third parties may operate under their own privacy policies and terms.
For example, payment providers, shipping services, analytics providers, technology providers, or other external services may process information as necessary to provide their respective services.
Once you leave the Neverweartwice website and access a third-party website or service, the privacy practices of that third party may apply instead of this Privacy Policy. We encourage customers to review the privacy information provided by external services before submitting personal information to them.
10. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, provide requested services, maintain business and transaction records, resolve disputes, enforce applicable agreements, and comply with legal or regulatory requirements.
The appropriate retention period may vary depending on the type of information and the reason it was collected. Information that is no longer reasonably required may be deleted, anonymized, or otherwise handled according to applicable retention practices.
11. Your Privacy Choices
Depending on your location and applicable law, you may have certain rights or choices concerning personal information that we maintain about you.
- You may contact us to request information about personal data associated with your interactions with Neverweartwice.
- You may request correction of inaccurate personal information where applicable.
- You may request deletion of certain personal information, subject to applicable legal and operational requirements.
- You may manage certain cookie preferences through your browser or available website controls.
- You may contact us regarding questions or concerns about how your information is handled.
Some requests may be subject to verification or legal limitations. We may need additional information to confirm the identity of the person making a privacy-related request.
12. Marketing Communications
If Neverweartwice offers promotional or marketing communications and you choose to receive them, we may use the contact information you provide to send relevant messages.
Where applicable, promotional emails may include an unsubscribe option that allows you to stop receiving future marketing communications. Transactional or service-related communications, such as order confirmations, shipping updates, account notices, or responses to customer service requests, may continue when necessary to provide the requested service.
13. Children's Privacy
Neverweartwice's website is intended for general consumers and is not specifically directed toward children. We do not knowingly seek to collect personal information from children in circumstances where such collection is prohibited by applicable law.
If you believe that a child has provided personal information to us in a manner that should not have occurred, please contact our support team. We will review the request and take appropriate steps where required.
14. International Visitors
Depending on where you access our website from and where our service providers operate, personal information may be processed or stored in countries other than your country of residence.
Privacy and data protection laws may differ between jurisdictions. When personal information is transferred or processed across borders, we seek to handle that information in accordance with applicable legal requirements and appropriate safeguards.
15. Changes to This Privacy Policy
Neverweartwice may update this Privacy Policy when our website, services, business practices, technology, or applicable legal requirements change.
When changes are made, the updated version will be made available on this page. Customers are encouraged to review this Privacy Policy periodically to understand how information may be collected, used, shared, and protected.
Our approach: We aim to keep our privacy practices clear and understandable so customers can make informed decisions about the information they provide when using Neverweartwice.
16. Privacy & Security Responsibilities
Protecting personal information is a shared responsibility. Neverweartwice maintains reasonable safeguards for information under our control, while customers should also take appropriate precautions when using online services.
- Use strong and unique passwords when creating accounts.
- Avoid sharing account passwords or authentication information with other people.
- Do not send complete payment card information through ordinary email or contact forms.
- Keep your contact and account information reasonably accurate where account functionality is available.
- Contact us promptly if you believe your account or personal information may have been accessed without authorization.
17. Contact Us About Privacy
If you have questions about this Privacy Policy, would like to understand how your information is handled, or want to submit a privacy-related request, please contact the Neverweartwice customer support team.
For requests involving a specific order or customer record, please provide enough information for our team to identify the relevant transaction or interaction. We may request additional information when necessary to verify a privacy request.
Questions About Your Privacy?
If you have questions about how Neverweartwice handles personal information, our support team is available to assist with privacy-related questions and requests.
18. Our Commitment to Privacy
Neverweartwice is committed to treating customer information responsibly and using personal information for legitimate business purposes connected with operating our website, processing orders, providing customer service, maintaining security, and improving the shopping experience.
We aim to collect information responsibly, limit access to information where appropriate, work with service providers that support our business operations, and maintain reasonable safeguards designed to protect personal information.
By using the Neverweartwice website, customers can review this Privacy Policy to understand the general categories of information that may be collected and the ways that information may be handled.
If you have any questions or concerns regarding privacy, please contact support@neverweartwice.com during our support hours of 8:00 AM – 7:00 PM EST, Monday through Saturday.
Thank you for trusting Neverweartwice.